203inspected
Aarav Mehta
14:00 · Booking.com
Ready to check in
Hotel operations, connected
Everything Hoteliers Need in OneProperty Management System
Reservations, OTA inventory, UPI and card payments, housekeeping, POS and GST invoicing. Every charge posted to the right business date, on one folio your night audit closes cleanly.
Property dashboard01 / 03
SP
Shobhana Palace
General manager
Today at a glance
Property performance
Shobhana Palace · Occupancy, rate and revenue in real time
20 Aug – 26 AugNew booking
Occupancy
+4.2% vs last year
72%
ADR
+6.8% vs last year
₹4,600
RevPAR
+8.1% vs last year
₹3,312
Revenue
+12.4% vs last year
₹1.16L
Today's movement
Friday, 4 September
8
Arrivals
6
Departures
3
Attention
36 of 50 rooms occupied · 5 arrivals ready
Recent bookings
Latest reservations for this property
BK-240901Room 101₹8,460Ready
Aarav Mehta
Arriving · 2 nights
BK-240902Room 102₹0Settled
Maya Rao
In house · 3 nights
BK-240903Room 201₹3,600Due out
Kabir Shah
Departing today
Changes every 5 seconds
01Daily operations
Run today’s hotel from one view.
A stay is one record from the moment it is booked to the night it is closed — channel, registration, room, folio, invoice and audit. Your team stops moving between modules to answer a question a guest is standing there asking.
One booking, moving through the hotel
The booking arrives
BK-4821 · Booking.comDirect, or from Booking.com and Expedia through the channel manager. One rate plan, one availability count, so a room sold on an OTA is gone from every other channel in the same moment.
confirmedBefore they get here
ID verified · Form C readyThe guest completes registration and ID capture from their phone. The details land on the reservation, and the police register for the stay is built from the same record rather than re-typed at midnight.
pre-checked-inInto a room
Room 204 · ready 11:40Assignment reads live housekeeping state from the tape chart, so only an inspected room can take a guest. Every path that assigns one takes the same lock.
inspectedWhile they stay
6 charges · ₹4,280Restaurant, minibar, laundry and upsells post straight to the folio as they happen. Nothing is held on a chit to be reconciled at checkout, so the balance on screen is the balance owed.
folio openThey settle and go
₹23,396 · GST invoiceSplit the folio across guest, company and city ledger, take payment, and issue a GST invoice with the right place of supply and HSN — from the charges already posted, not a re-keyed total.
settledThe night closes
4 Sep closed · 72 postingsRoom charges post, cashier shifts reconcile, and the business date advances — then locks. A closed date will not accept a back-dated charge, which is what makes yesterday's numbers final.
successNo double-assigned rooms. Every path that puts a guest in a room takes the same lock, so two clerks cannot sell the same night twice.
Front desk
Friday, 4 September
Live
Search guest, room or booking
Filters
72% occupied
Arrivals
83 checked in
204cleaning
Diya Patel
14:00 · Direct
Inspection due
308ready
Rohan Iyer
16:30 · Group · Infosys
ID pending
In house
36all rooms accounted for
102stayover
Maya Rao
3 nights · Company billed
Balance settled
205do not disturb
Arjun Singh
Late checkout · Upsell ₹700
Due at 13:00
412pickup
Neha Kulkarni
5 nights · Folio open
₹1,240 minibar
Departures
64 folios closed
201dirty
Kabir Shah
11:00 · Card on file
₹3,600 due
301dirty
Tara Desai
12:00 · GST invoice
Ready to close
118ready
Vikram Nair
11:30 · City ledger
Checked out
3 Sep closed · lockedCashier shift 2 open · ₹48,200 collectedbusiness date 4 Sep
02/Distribution and demand
One room count, everywhere you sell.
Your booking page and every OTA read the same inventory, the same rate plans and the same restrictions. Sell the last room on five channels and it closes on all five.
Available tonight
12
rooms, on every channel
Not twelve here and twelve over there — one count. Sell the last room anywhere and it closes everywhere, in the same moment.
Connected channels
Live sync
Booking.com
MakeMyTrip
GoibiboAGAgoda
EXExpedia
AirbnbYAYatra
EaseMyTripATAkbar Travels
Hotels.com
TravelokaCTCtrip
Klook
VRBO
Hostelworld
Google Hotel Ads
TripadvisorHOHotelbeds
DEDespegar
WebBeds+ 659 more
OTAs, bed banks, metasearch and your own booking page — every one of them reading that same twelve. Each change goes out as it happens, so nobody reconciles extranets at midnight.
679
channels available to connect
38%
of room nights booked direct
₹42.8k
commission kept this month
Rates, and proof they hold
Price by season and by weekday, derive plans from a base rate, and see immediately when a channel stops honouring it.
- Seasons and day-of-week pricing
- Derived and linked rate plans
- Package inclusions that price onto the folio
- Min stay, CTA and CTD restrictions
- Parity and discrepancy reports
Price on demand, not instinct
Fourteen nights of forecast, this year's pace against last year's, and a recommended rate for each night.
- Demand-based rate recommendations
- Occupancy forecast
- Booking pace year on year
- Market segment and source analysis
- Included on Growth and above
Groups, corporates and extras
Hold rooms for a group, send a proforma, bill the company instead of the guest — and sell more than the room.
- Room blocks and group proforma
- Corporate rates and billing entity
- Promo codes and discounts
- Upsells and add-ons at booking
- Early check-in, late checkout, services
03/Billing and compliance
Every rupee can be traced to the thing that caused it.
Charges post where they happen, GST works itself out, and the invoice carries the numbers an auditor asks for. Finance and the front desk end up explaining the same figure because there is only one.
Tax invoice
Grand Palace Hotel
GSTIN 27AABCI1234M1Z5
- Invoice no.
- INV/26-27/0412
- Business date
- 04 Sep 2026
- Place of supply
- Maharashtra (27)
| Description | HSN | Qty | Rate | Amount |
|---|---|---|---|---|
| Room · Deluxe King | 996311 | 3 | 5,400 | ₹16,200 |
| Restaurant | 996331 | — | — | ₹2,940 |
| Minibar | 996331 | — | — | ₹640 |
| Late checkout | 996311 | — | — | ₹700 |
Settled
Infosys Ltdcity ledger₹19,116
GuestUPI₹4,280
Balance due₹0
Taxable value₹16,200
CGST @ 9%₹1,458
SGST @ 9%₹1,458
Extras (incl. GST)₹4,280
Invoice total₹23,396
Issued from this property’s own invoice series · posted to the folio, not re-keyed
01
Charges post themselves
Night audit posts room revenue; restaurant, minibar and upsells post as they happen. Nobody types a total at checkout, because the folio was right all along.
02
Tax works itself out
In-state splits to CGST and SGST, out-of-state charges IGST, and each line carries its own HSN — so the invoice is defensible line by line, not in total.
03
The bill splits
Room to the company, extras to the guest — by line or by percentage. The company's share becomes a city-ledger receivable instead of cash at the desk.
04
The series never breaks
Numbers come from your property's own counter, sequential and gapless. Corrections become credit notes against the original rather than edits to it.
One folio, several places the money can go
UPI
Collected at the desk
Card
Saved for the stay
Payment link
Sent before arrival
Dynamic QR
Scanned at checkout
Company
City ledger receivable
Agent or government
Deferred, settled in batch
Refund
Traced to its charge
Dispute
Chargeback tracked
Cashier shifts reconcile
Every payment belongs to a shift. At handover the drawer is counted against what the system recorded, and the difference is recorded rather than absorbed.
The business date locks
Night audit posts, confirms every reservation was charged, then advances and locks the date. A locked date refuses back-dated charges, which is what makes yesterday final.
Nine reports, one source
Cashier, journal, AR aging, advance deposits, folio balance and transactions, invoice summary and detail, reconciliation — all from the same postings, with an audit log underneath.
Foreign guests are captured for the police register from the same reservation record, so Form C is filed from data you already have.
04/Control and accountability
Everyone sees their job. Nothing happens anonymously.
A clerk should not be able to void a bill, and a server should not be able to settle one. Twelve roles carry the permissions the job actually needs, and every action that moves money or a room is attributed to the person who took it.
Roles
12
General manager
Full access to the property
Front desk manager
Reservations, payments, reports, rate setup
Front desk clerk
Reservations, check-in and out
Revenue manager
Rates, BAR, channels, financial reports
Sales manager
Groups, companies, invoices, rate override
Housekeeping manager
Housekeeping ops, work orders, HK staff
Housekeeper
Room status and task execution
Maintenance
Work orders and housekeeping view
F&B manager
Outlets, menu, pricing, comps and voids
POS cashier
Orders, bills, tenders, own shift
POS server
Take and send orders — no voids, no settlement
AI agent
Read-only, one property, cannot write
Work that finds its owner
Tasks carry a department and a priority, and escalate on their own when nobody picks them up.
- Front desk, housekeeping, maintenance, management, F&B
- Low, normal, high and urgent
- Automatic escalation when a task goes unclaimed
- Housekeeping schedules and inspection checklists
The building, and what it costs
Work orders against a room or an asset, and a service schedule that generates the next one.
- Assets by room, location or neither — a generator in the yard
- Recurring service schedules
- Retired assets keep their repair history as evidence
- Vendors, linen and lost-and-found
A record of who did what
Every consequential action is written down, by the person who took it, at the time they took it.
- Property audit log and staff activity log
- Exceptions queue for what needs a decision
- Rate overrides, voids, comps and refunds attributed
- Impersonation by support is logged separately
More than one hotel
A portfolio view across every property you run, with occupancy and revenue side by side — and staff who hold a different role at each one.
No property sees another
Every query is scoped to the property you are signed in to. Cross-property access is not a setting to get right; it is enforced underneath the application.
When support needs to look at your property to help, they sign in as themselves — the session is recorded in a separate log you can read.
Features
Built for how Indian hotels actually run.
Direct bookings, channel sync, guest messaging and GST billing work from the same reservation record, so nothing is re-entered twice.
Take commission-free direct bookings from your own site with live rates and availability.
Keep every OTA channel in sync from one inventory, so oversells and stale rates stop.
Confirm, remind and follow up with guests on WhatsApp without staff typing each message.
Collect UPI payments and issue GST-ready invoices that reconcile against one folio ledger.
PMS operating principles
Run the hotel better. Keep more of every booking.
01
One source of truth
Reservations, rooms, rates, guests and folios stay aligned from booking to checkout.
02
Protect every room night
Live inventory, direct bookings and rate controls reduce oversells, missed sales and commission leakage.
03
Close with confidence
Payments, GST invoices, cashier shifts and night audit reconcile against an auditable ledger.
Features
Run the whole hotel from one record.
Front desk, housekeeping, restaurant POS, payments and night audit work from the same reservation and folio, so staff stop re-keying data and owners see the true picture.
0%
Commission on direct bookings
your booking engine, your revenue
₹399
Per room per month
at the largest volume tier
05Restaurant POS
The restaurant is part of the hotel, not a system beside it.
A club sandwich in room 204 and a table of six downstairs run through the same orders, the same kitchen and the same tax engine. One lands on a folio, the other is settled at the table, and nothing is re-keyed between them.
Outlets it runs
RestaurantBarCafePoolsideBanquetRoom serviceMinibarTakeawaySpaGift shop
Orders reach it from a terminal, a QR code on the table, a QR code in the room, the bar tab, a banquet sheet or the minibar — eight channels, one order engine.
Twelve ways to settle
Charge to roomCity ledgerHouse accountCashCardUPIPayment linkWalletVoucherGift cardComplimentaryCustom
The three in green are why a hotel cannot run a high-street POS: the bill has to be able to leave the outlet and land on a stay, a company or the house.
Table 124 covers
KOT-1184 · 19:42
2×Butter chickenseat 1, 31×Dal makhanino cream4×Garlic naancourse 22×Fresh lime soda
Where it has got to
Sent
Acknowledged
Preparing
Ready
Served
A room charge cannot go missing
Posting a bill to a folio is idempotent and retried on its own schedule. A failed posting is queued with its error and tried again — never silently dropped, never posted twice.
A dead printer is not a lost order
Kitchen tickets are print jobs with their own states, ending in failed. A printer that is off shows up as a problem instead of as an order nobody cooked.
The bill can explain itself
Prices, taxes and the happy-hour rule that discounted a line are snapshotted at ring-up. Editing tonight's menu cannot change what last night's bill says.
06/Add-ons
Add what your hotel needs. It still lands on one record.
A restaurant, a channel manager, guest messaging, an assistant — switched on when you need them, each writing back to the same reservation and folio. Nothing to reconcile at the end of the month, because nothing was ever kept apart.
Food & beverage
Restaurant POS
Dine-in, room dining and delivery orders across every outlet, settled at the till or posted straight to the guest's folio.
Order and KOTOutlet or roomFolio and night audit
Distribution
Channel manager and booking engine
Publish one set of rates and one availability count to the OTAs and to your own booking page, with every reservation coming back in.
Rates and inventoryOTA and hotel websiteConfirmed reservation
Guest communication
WhatsApp and guest reviews
Approved messages before, during and after the stay, then reviews collected and answered without leaving the PMS.
ConfirmationStay messagesReview and reply
Intelligence
AI assistant
Ask about arrivals, housekeeping cover, work orders, occupancy or pricing in plain words. Read-only: it reports what is happening and cannot change it.
Ask a questionReads property dataBriefing and next steps
Every plan includes the operating core, the direct booking engine and online pre-check-in. Add-on pricing is below, alongside the plans.
07/Reporting
Twenty-five reports, and none of them disagree.
Every one is built from the same postings the front desk created, closed by the same night audit. When the owner and the accountant pull the same month, they get the same number — because there is only one set of books underneath.
Demand
Is the hotel filling, and at what rate?
OccupancyOccupancy forecastBooking paceMarket segmentSource analysisCancellation analysisRate parityRate discrepancy
Money
What did we take, and what is still owed?
CashierJournalAR agingAdvance depositsFolio balanceFolio transactionsRevenue by codeReconciliation
Statutory
What does the government need to see?
GSTPolice registerInvoice summaryInvoice detailNight audit
The floor
What happened in the building today?
Arrivals and departuresReservation activityPre-check-in adoptionManager's report
08Everything else
The parts that hold it together.
Setting the property up, looking after the guest around the stay, and reaching them and you when something needs saying.
Guest experience
- OTA reviews with in-PMS replies
- Guest recovery and service alerts
- Welcome amenities, extra beds and cribs
- Task rules, checklists and loyalty program
Configuration & setup
- Property, buildings, floors and rooms
- Hotel setup, day-use and card configuration
- Guest registration form and email templates (soon)
- Market, source, business account, tax and codes
Support & delivery
- In-app support tickets
- WhatsApp automation
- Email queue and deliverability
- Guest notifications
08System safeguards
Critical hotel records stay correct across every shift.
Room assignments, folios, invoices and integrations are protected by system-level safeguards.
No double-assigned rooms
Conflicting room assignments are blocked before they reach the stay—even when two staff members act at once.
Exact folio balances
Charges, taxes, payments and refunds resolve from the ledger, so the balance always has a clear source.
Auditable invoice corrections
Issued invoices stay intact. Any correction is recorded through a controlled credit note with a visible trail.
Safe retries and callbacks
Repeated payment or channel events cannot create a duplicate charge, reservation or posting.
09/Evaluation
Five ways to break a PMS. Try them on ours.
Demos are built to succeed. These are the workflows where inventory, revenue and financial errors actually begin — run them against every system you are considering, this one included, and watch what happens.
01
Inventory integrity
Open your last available room on two screens. Confirm both at the same moment.
What usually happens. Both succeed and you are overbooked, or one dies on a database error and leaves a half-written reservation.
What should happen. One confirms. The other is told the room has gone — before either of them writes anything.
02
Payment safety
Make the payment gateway deliver its success callback twice. A flaky connection will do it for you.
What usually happens. Two charges against the guest, or one charge and two lines in the ledger.
What should happen. The second delivery is recognised as the same event and ignored. The guest is charged once.
03
Financial accuracy
Pick any folio balance and ask the system where the number came from.
What usually happens. A total nobody can take apart, because somewhere an adjustment was typed straight over it.
What should happen. Every rupee traces to a charge, a tax line, a payment or a refund — each with a time and a person.
04
Connected distribution
Sell your last room on an OTA. Watch your own booking page while you do it.
What usually happens. A sync job runs every few minutes. That gap is exactly where double bookings are born.
What should happen. The count drops on every channel in the same moment, because there is only one count.
05
Controlled night audit
Close the business date. Now try to post a charge to yesterday.
What usually happens. It posts, and last night's numbers quietly change after you have reported them.
What should happen. Refused. A correction becomes a new entry, attributed to whoever made it, leaving the original intact.
10/Pricing
Priced per room. A lower rate as you grow.
Front desk, housekeeping, GST billing, night audit, direct bookings and online pre-check-in are in every plan. Growth adds the channel manager, WhatsApp, revenue tools and automation. Add-ons switch on per property.
Plans
₹499/room/month
Plans priced per room with a property minimum, and a lower per-room rate as you grow. Every plan includes the operating core, the direct booking engine and online pre-check-in.
Plans
- Core · 4–30 rooms₹499 / room
- Growth · 15–100 rooms₹799 / room
- Group · Two or more properties under one owner₹699 / room + ₹4,999 / property
- Enterprise · Annual contract, scoped implementation, custom pricing₹699 / room
- Enterprise · annual contractCustom
- 6-month term: 1 month free · Annual: 2 months free
From ₹4,999 a month. USD pricing for hotels outside India.
Add-ons
Per propertyprorated from activation
Switch on restaurant, distribution and guest messaging per property. Same hotel record, no second system. Plans that already include a feature never pay for it twice.
Available add-ons
- AI assistant₹1,999 / mo
- Assisted data migration₹9,999 one-time
- Channel manager₹2,499 / mo
- On-site implementation or training day₹15,000 one-time
- Payment terminal₹499 / mo
- POS outlet₹2,499 / mo
- Premium SLA₹9,999 / mo
- WhatsApp messaging₹1,499 / mo
One subscription. Add or remove any time from your billing page.
Work out your actual price
Your room count, your term, the add-ons you would switch on — with GST and the volume tiers applied.
Price my property
Plan
Rooms
Billing term
Add-ons
AI assistant
1M tokens a month included.
₹1,999 / mo each
Channel manager
Channex connection and every mapped OTA. No per-booking fee.
₹2,499 / mo each
Payment terminal
Card-present device rental, per device.
₹499 / mo each
POS outlet
Restaurant, bar or spa outlet: orders, KOT, kitchen display, bills, charge-to-room.
₹2,499 / mo each
Premium SLA
99.9% availability, 1-hour P1 response. Included in Enterprise.
₹9,999 / mo each
WhatsApp messaging
500 conversations a month included; overage per conversation.
₹1,499 / mo each
10Roadmap
The next layer of connected hotel operations.
Four focused additions to reduce guest friction, group-level work and repetitive decisions.
01
Contactless arrival
Pre-check-in, digital registration and express checkout.
Planned
02
Portfolio control
Cross-property reporting, rates and operating visibility.
Planned
03
Workflow automation
Clear IF/THEN rules for repetitive hotel tasks.
Planned
04
Revenue intelligence
Booking pace, forecasts and explainable rate guidance.
Planned
11/Questions
Hotel PMS questions, answered.
The things hoteliers ask before they switch. If yours is not here, ask it directly and you will get a straight answer.
Ask us anythingA hotel property management system (PMS) is the software a hotel runs its daily operations on: reservations, check-in and check-out, room assignment, folios and billing, housekeeping status and nightly reporting. Checkaut adds direct booking, OTA distribution, restaurant POS and GST invoicing to the same record, so one stay has one source of truth.
See one stay move through your real operation.
We’ll follow a booking through room assignment, payment, GST billing and night audit — using your rates and your rooms — then map the migration from whatever you run today.
No double-assigned roomsExact folio balancesAuditable invoice correctionsSafe retries and callbacks
Book a walkthrough
45 minutes, your data, no slide deck.